Effective Date: July 14, 2026
Branded Website Calculators (Individual Pro & Team/Office)
You may request a full refund within thirty (30) days of your initial subscription purchase by emailing info@yourmortgagetoolbox.com. This 30-day guarantee applies only to your first payment on a new subscription and does not apply to renewal charges. Refunds for Enterprise engagements are governed by the applicable written agreement.
Branded Mobile App
The one-time setup fee is non-refundable once your branded app instance has been configured and delivered, as this fee covers labor and services already performed on your behalf.
The annual subscription fee is eligible for a full refund if requested within thirty (30) days of your initial purchase. This 30-day guarantee applies only to your first subscription payment and does not apply to renewal charges in subsequent years.
How to Request a Refund
Email info@yourmortgagetoolbox.com with your order confirmation and the reason for your request. Approved refunds are issued to the original payment method within 5–10 business days.
Chargebacks
Initiating a credit card chargeback instead of contacting us directly may result in immediate suspension of your account and access to licensed calculators or your branded app pending resolution.